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Academy
April 26, 2019

Television Academy Frequently Asked Questions



Topics: Emmy Awards - Television Academy - Membership - Emails - For Your Consideration (FYC) Events - RSVP - No-Show Policy - Online Voting

EMMY AWARDS

Q: How are the Emmys awarded?
A: For an overview of the process, check out How an Emmy is Won.

Q: How can I find out if someone has won an Emmy award?
A: Our database of all primetime Emmy nominees and winners is available online. Browse the Nominees and Winners to see nominations in every category for every year back to the first Emmy Awards in 1949. Use the Advanced Awards Search for a specific program or nominee.

Q: Who can vote for the Emmy Awards?
A: The Emmy Award is a symbol of peer recognition. The Academy has over 24,000 members, divided into 30 peer groups of specialized fields. The members of each peer group vote on the nominees and winners for categories pertaining to their area of specialty. If you are a professional in the television industry you may be eligible for membership and voting. Find out How to Join.

Q: Where is a list of upcoming dates and deadlines?
A: The Emmy Awards, Television Academy Honors, and Los Angeles Area Emmy Awards all have calendars of important dates. Visit those pages and look for Awards Calendar.

Q: How can I buy tickets to the Emmy Awards?
A: Tickets for the Primetime Emmy Awards are offered on an as-available basis to Television Academy Active and Associate members and nominees. Tickets are not sold to the general public.

Q: How can I sit in the Red Carpet Bleachers or be a seat filler in the telecast at the Emmy Awards?
A: Seat fillers and red-carpet arrivals are two of television fans' most coveted places to experience the Emmy Awards

To inquire about possible opportunities, please visit SeatfillersAndMore.com.

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TELEVISION ACADEMY

Q: What is the difference between the Television Academy and the National Academy?
A: The Television Academy is based in Los Angeles. It honors prime-time programming. It is comprised of 30 peer groups whose work is aired nationally and whose members are eligible to vote for the Emmy Awards. Peer groups are based on areas of expertise. They cover all fields of television work, from network executives to hair stylists; from performers to cinematographers. The Academy also encompasses a Los Angeles branch whose members work in Southern California.

The National Academy of Television Arts & Sciences (NATAS) is based in New York and administers daytime, news and sports Emmys. The National Academy has members nationwide and has affiliated chapters in major cities that award Emmys for local programming. The National Academy and Academy work closely together on the daytime Emmy honors. The National Academy website is located at emmyonline.org.

Each organization maintains different membership criteria. The Emmy Award is owned jointly by the Television Academy and the National Academy.

See Sister Organizations for more information.

Q: Where is the Television Academy Hall of Fame?
A: The Television Academy Hall of Fame is represented online at TelevisionAcademy.com/Hall-of-Fame, listing all of those who have been inducted since the award's inception in 1984. The Television Academy campus features our Hall of Fame Sculpture Garden, with busts, full-figure and artistic representations of many of our inductees.

Q: How can I locate and/or purchase an old television series or movie?
A: The Television Academy does not have a library of television programming. In the 1990s we transferred all of our reference materials to the UCLA Archives and the USC Library.

You should try to find out who owns the current rights to the series or movie. This information can be obtained at USC (numbers below). If there are any archived copies of the series, UCLA would have them. The owner of the rights of the show would be able to give you permission to obtain such copies, if they exist.

Here are the places to start looking:

The Paley Center for Media
465 N. Beverly Drive
Beverly Hills, CA 90210
310.786.1000

University of California, Los Angeles
Film and Television Archive
1015 N. Cahuenga Blvd.
Los Angeles, CA 90038
310.206.5388

University of Southern California
Cinema/Television Library
3550 University Park Drive
Los Angeles, CA 90089
213.740.8906.

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MEMBERSHIP

Q: I am a member. How can I update my log-in information?

  1. On the Members page, log in.
  2. Click the MY ACCOUNT tab.
  3. The Profile tab will be displayed.
  4. Click the Preferences link to open the Preferences tab.
  5. In the SECURITY INFORMATION, click the Change password and/or usernamelink.
  6. On the displayed form you can change your username and/or password.
  7. After you've updated your information, click the Save button to save it.

Q: How can I update my contact information?

  1. On the Members page, log in.
  2. Click the MY ACCOUNT tab.
  3. The Profile tab will be displayed.
  4. Click the pencil in the CONTACT INFORMATION or MY ADDRESSES section to edit the information in that section.
  5. After you've updated your information, click the Save button to save it.

If you have any other questions on how to update your records, please email membership@televisionacademy.com or call the Membership Department at 818.754.2800.

Q: How do I opt out of receiving Television Academy Emails?
A: If you don't want to receive email newsletters and announcements:

  1. On the Members page, log in.
  2. Click the MY ACCOUNT tab.
  3. The Profile tab will be displayed.
  4. Click the Preferences tab.
  5. Under "I would like to receive:" look for the Television Academy Emails checkbox. If you want to receive emails, make sure Television Academy Emails is checked.
  6. Click the Save button to save your preferences.

It is a good idea to add noreply@televisionacademy.com and events@televisionacademy.com to your address book so that emails won't be filtered into your spam folder.

Q: How do I opt out of receiving DVD screeners?
A: If you don't want to receive DVD screeners by mail:

  1. On the Members page, log in.
  2. Click the MY ACCOUNT tab.
  3. The Profile tab will be displayed.
  4. Click the Preferences tab.
  5. Indicate your preference for DVD Screeners by checking the box if you want to receive them; uncheck the box to stop receiving them.
  6. Click the Save button to save your preferences.

Q: What can I do with DVD screeners after Emmy season?
A: Click here for options to recycle your DVD screeners. Please DO NOT bring your screeners to Television Academy events or Film Group screenings.

Q: I forgot my password. How do I create or reset it?

  1. Go to the Members page.
  2. Click the Forgot your Username or Password? link.
  3. On the next page, click either my passwordor my username
  4. When prompted, enter your username or email address, then hit submit.
  5. Look in your email inbox for an email from membership@televisionacademy.com and click the link provided to reset your password.
  6. This will open up a web page where you must input your first name, last name and new password. Note that your user login is on top of this page. It's usually your first initial and last name with no space or dot in between (e.g. WSMITH).
  7. Hit submit and try logging in again.

If you encounter any problems, contact membership@televisionacademy.com.

Q: I've let my membership lapse. How do I reinstate my membership?
A: If your membership has lapsed within the last four years, you can log in to the website and request to reinstate your membership.

If it has been more than four years since you were a member, you will need to reapply. Find out How to Join.

Q: How long before my membership is approved?
A: The processing time for applications is 4-6 weeks.

Q: What should I do if I am having trouble logging on to the members-only area?
A: Note that your user login is usually your first initial and last name with no space or dot in between (e.g. WSMITH)

If you have questions, or need assistance with resetting your login information, please click here.

If you forgot your password or are requesting one for the first time, make sure to enter the email address that you have provided us when you signed up. If you think that we might have an invalid or non-working email address, please email the membership department at membership@televisionacademy.com.

If your renewal is past due, your membership has lapsed and you cannot login to the web site to pay your dues. You may reinstate your membership one of two ways.

1. Mail a check to:
Television Academy
Membership Department
5220 Lankershim Blvd
North Hollywood, CA 91601

or

2. Fax a credit card authorization (Visa or MC) to 818.754.2808. Please include the credit card number, expiration date, and a signature authorizing the Television Academy to charge your card for the required amount.

Q: How can I purchase a print of a photo from Television Academy events, including Emmy Nominee Receptions and Emmy Awards celebrations?
A: To view and purchase photo prints or digital copies from Television Academy events, Emmy nominee receptions, or from the three nights of Emmy Awards celebrations, please visit: InvisionAgency.Zenfolio.com

Click "All Galleries" and use the password TelevisionAcademy to access all the folders. Click a photo for the option to purchase prints or digital copies.

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EMAILS

Q: I am not receiving emails from the Television Academy. How do I fix this?
Q: Images are not displaying properly in emails from the Television Academy. How do I fix this?
A: Select your email client below for simple instructions on how to ensure you are able to receive Television Academy emails and view images.



Apple Mail on MacOS

Make us a safe sender:

  1. Open the Mail application
  2. Open the Junk folder
  3. Locate an email from Events or Television Academy
  4. Click the drop-down arrow next to the sender's name in the From field
  5. Select Add to Contacts

Adjust your image settings:

  1. Open the Mail application
  2. Select Mail from the menu options then Preferences
  3. Select the Viewing tab
  4. Check "Display remote images in HTML messages"


Apple Mail on iOS (iPhone or iPad)

Make us a safe sender:

  1. Open the Junk folder
  2. Locate an email from Events or Television Academy
  3. Click the sender's name in the From field
  4. Select Create a New Contact

Adjust your image settings:

  1. Open the Settings app
  2. Select Mail from the list of apps
  3. Turn on "Load Remote Images"


Gmail

Make us a safe sender:

  1. Click the Contacts on the left side of the Gmail page
  2. Click the "New Contact" icon on the top left
  3. Paste noreply@televisionacademy.com into the Email field
  4. Click Save
  5. Repeat to add events@televisionacademy.com as well

Adjust your image settings

  1. Click the gear icon in the top right corner of the page
  2. Select Settings
  3. On the General tab, click the "Always display external images" button
  4. Scroll to the bottom of the page and select Save Changes


Outlook.com/Outlook 365

Make us a safe sender:

  1. Sign into your Outlook.com account
  2. In the upper right hand corner, click the gear icon and choose More Mail Settings
  3. Under Preventing Junk Email choose Safe and Blocked Senders List
  4. Click Safe Senders
  5. Type @televisionacademy.com
  6. Select Add to list
  7. Ensure the safe mailing lists box has the address you entered, then select OK


Outlook 2013, 2016

Make us a safe sender:
- If you have an example Television Academy email in your Inbox

  1. Open the email
  2. In the Toolbar options at the top, click the Safe Lists drop-down
  3. Note: This is located in the "Junk Email" section
  4. Select "Add sender to Address book"
  5. Click OK

- If you don't have an example Television Academy email

  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail
  3. Select Junk E-mail Options...
  4. Click the Safe Sender tab
  5. Click Add
  6. Type in the email address you wish to add to your safe sender list
  7. Click OK

- To allow all Television Academy emails

  1. Open the email
  2. In the Toolbar options at the top, click the Safe Lists drop-down
  3. Note: This is located in the "Junk Email" section
  4. Select "Add Sender's Domain (@example.com) to Safe Senders List"
  5. Click OK

Adjust your image settings:

  1. Select File
  2. Select Options
  3. Select Trust Center
  4. Under Microsoft Outlook Trust Center, click Trust Center Settings
  5. Uncheck the "Don't download pictures automatically in HTML email messages or RSS items" check box


Outlook 2011

Make us a safe sender:

  1. Open any message from the Television Academy
  2. Select the "From" field until it is highlighted in blue
  3. Select Message from the menu options
  4. Select Sender, then Add to Contacts

Adjust your image settings:

  1. Select the Tools from the menu options. Select Junk E-mail Protection
  2. When the next dialogue box pops up, click the Safe Domains tab at the top, then enter @televisionacademy.com
  3. Click OK


Yahoo! Mail

Make us a safe sender:

  1. Select the Spam folder
  2. Select an email from the Television Academy
  3. Click Not Spam at the top of the page
  4. The email will move to your Inbox

Adjust your image settings:

  1. Select Settings on the far right side of the screen
  2. Select More Settings at the bottom
  3. Select Security and Privacy in the left pane
  4. Change the "Viewing Email" option to "Always, except in Spam folder"


AOL Webmail

Make us a safe sender:

  1. Open your mailbox
  2. In the left panel, click Spam
  3. If you find the email from a televisionacademy.com address, click the box next to it, and then above your messages, click NOT SPAM
  4. Add noreply@televisionacademy.com and events@televisionacademy.com to your contacts list to ensure that mail is delivered to your Inbox
  5. Click on the sender's name and email address
  6. Click "Add to Address Book" in the window that appears
  7. Enter any additional information
  8. Click Save

Adjust your image settings:

  1. Open AOL mail
  2. On the upper right-hand corner of the screen, select Options then select Mail Settings
  3. Select General
  4. Under the Reading section, make sure "Hide images in mail from unknown senders" is deselected



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FOR YOUR CONSIDERATION (FYC) EVENTS

Programming

Q: What celebrities will be at X event? Will they show a full episode or just clips? Which episode? How long will the program run? Will there be a reception with food? Who's catering?
A: FYC Events are not hosted or programmed by the Television Academy. Check the invitation or FYC Events page for all available details. New events are added regularly during the FYC season. Please note that panelists are subject to change.

Q: When is the X FYC Event going to be?
A: Please check the FYC Events page here to see all announced events. New events are added regularly through FYC season.

Concurrent Events

Q: There are two events I want to attend on the same night. Can I RSVP to both and decide later which one I want to attend?
A: Members are only able to RSVP and attend one event per night. If you have RSVP'd to an event but wish to attend a different event on the same night, you must first cancel your initial RSVP before RSVPing to the other event. Be sure to check that the second event is still accepting RSVPs before cancelling your first reservation!

Invitations

Q: I'm not receiving email invitations!
A: To update your email preferences, login to the Member Dashboard, go to My Account, and then Preferences. Under "I would like to receive:" make sure Television Academy Emails is checked.

It is a good idea to add events@televisionacademy.com and noreply@televisionacademy.com to your address book so that Academy emails won't be filtered into your spam folder.

Click here for more information on receiving emails from the Television Academy.

Q: Why didn't I receive any postcard invitations for FYC events?
A: The Television Academy has eliminated postcard invitations for FYC 2019. All invitations for FYC Events are sent by email only. To update your email preferences, login to the Member Dashboard, go to My Account, and then Preferences. Under "I would like to receive," make sure Television Academy Emails is checked. It's a good idea to also add fyc-events@televisionacademy.com to your address book so FYC emails won't be filtered into spam.

Q: Why did I receive my invitation later than another member?
A: To handle the volume of emails sent to members, emails are randomized and batched, which means that members may receive invitations at different times. You can always see the latest events available for RSVP here.

FYC Event RSVP Lottery

Q: Last year, I got the email invitation to an FYC event, and immediately tried to RSVP for it, but it was already sold out! And now, there's a new lottery system for registration?
A: Last year, For Your Consideration Events frequently "sold out" before all members had an equal opportunity to RSVP. In response to member feedback, we tested a new RSVP procedure for a few activities – an RSVP lottery – in hopes of providing all interested members a fair chance of attending Television Academy events. Because this new procedure proved successful, we are utilizing an RSVP lottery for all Television Academy member events and For Your Consideration events.

Q: How does the Lottery work?
A: For the first 24 hours after an event invitation email goes out, members have the opportunity to click the RSVP link and enter the event's RSVP lottery. At the end of the 24-hour period members are randomly selected and notified that they are registered to attend.

PLEASE NOTE: A registration does not guarantee admittance; all FYC events are still first come, first served. Those not selected will be added to a waiting list. All members who entered the lottery will receive an email notifying them of their status.

Should an event not sell out in the first 24 hours, all members entered in the lottery will be registered. Additional RSVPs will then be taken on a first-come, first-served basis.

Partnering in For Your Consideration Events

Q: How can I exhibit my show for Emmy consideration?
A: Send an email to fyc@televisionacademy.com for information on the FYC program.

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RSVP

Q: I tried to RSVP to an FYC event, but the event page says it's sold out. Can I still attend the event?
A: If an event is sold out, you can request to be added to the waiting list.

To make a request, go to the specific event page and click the Member RSVP link. Follow the directions there to be added to the waiting list.

DO NOT CALL to be added to a waiting list - the only way to submit a waiting list request is via the specific event page, which connects you to the RSVP system.

Many FYC events will have a stand-by line for members not on the confirmed RSVP list, including those still on the waiting list. If there will be a stand-by line, it will be indicated on the event page (found here). Members in the stand-by line will be admitted at the event's start time so long as seating is available.

Q: I didn't RSVP to an event (or an event was sold out). If I just show up, will I be able to attend the event?
A: Check the event page (found here) to verify if an individual FYC event will have a stand-by line. Please note, if there is a stand-by line, all registered members will receive priority admission. Please DO NOT call regarding stand-by status.

Q: I'm an Associate Member. Can I attend FYC events?
A: Inclusion of Associate Members for FYC events is solely at the discretion of the event producer. If you are an Associate Member and received an invitation to a specific event, you are welcome to RSVP and attend. If you think you may qualify for Active Membership, and are interested in upgrading, please review the Peer Group Requirements on the Membership section of the website, and apply to change the status of your existing membership.

Associate Members had been invited to attend FYC events in the past, but these events have become so popular in recent years that our partners holding the events have prioritized active "voting" members as their invitees. FYC events are not Television Academy events – therefore we have no say regarding the invitation list. The reason studios, networks, cable nets and streaming services present these events is to promote their Emmy entrants to members who are eligible to vote in the Emmy competition.

Q: Why aren't guests excluded from Television Academy and FYC events so as to have more seats open to members?
A: We conducted member focus groups and spoke to our partners. We heard overwhelmingly from all parties that they would prefer to keep "plus ones" included at events. We have taken a first step in changing the RSVP process to allow for more member participation and will continue to review our processes and systems. We remain open to making additional changes as necessary.

Q: If I RSVP and can't make the event, can my friend attend in my place?
A: No, invitations are not transferable and they will be turned away at the door. The member must be present with a valid membership card and photo ID for their guest to be admitted. Both member and guest need to be present in order to check in and enter the venue. If one is not present, the other will be required to wait until the full party has arrived.

Q: If I RSVP, and receive notification that I have been selected in the RSVP Lottery (see above), am I guaranteed to get into the event? Can I reserve a specific seat?
A: Lottery selection is NOT a guarantee of admittance. Seating is still on a first-come, first-served basis. Holding places in line and seat holding at the venues is not allowed.

When events are hosted at studios or other venues, remember to allow plenty of time to go through security.

Parking

Q: Where do I park?
A: For events at the Saban Media Center, parking for FYC events is available in the parking structure adjacent to the Saban Media Center. Cars arriving before 6:00 PM will be charged $15. See the event page for the most up-to-date parking information for a specific event.

For events at other venues, please check the specific event page here or the email invitation for parking details.

Q: Is parking free?
A: For events at the Saban Media Center, complimentary parking for FYC events is provided for most - but not all - events and is available in the parking structure adjacent to the Saban Media Center. There may be a charge for some events – please check the invitation or event page for detailed parking information.

For events at other venues, please check the specific event page here or the email invitation for parking details.

Event Participation

Q: I am a big fan of the featured show. After the presentation, can I get a photo of me with one of the stars? Can I bring memorabilia for them to autograph?
A: Please be mindful of the Television Academy's Code of Conduct when you attend an event. Participation of the presenters and panelists is at the discretion of the FYC event producer, not the Television Academy.



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NO-SHOW POLICY


Q: What is the No-Show Policy?
A:
When a member fails to attend an event for which they had a confirmed registration, they are marked as a No Show, and are notified via email of this infraction. When a member receives three infractions, they are no longer allowed to RSVP for future events in that calendar year, and any registrations or requests for future events are cancelled.

Q: What do the notes mean in my CURRENT RSVPS, UPCOMING EVENTS, and MY HISTORY?
A: The notes indicate your registration or attendance status for each event for which you RSVP'd.

CURRENT RSVPS and UPCOMING EVENTS

  • Registration Lottery Request Sent - you requested to enter the Lottery, and the Lottery process has yet not been performed
  • Registered - you are registered for this event
  • On Waiting List - you submitted a request to be on the Waiting List, or your request was not selected in the Lottery and you were put on the Waiting List
  • Registration is closed - new registrations, requests, and cancellations are no longer being accepted (24 hours before the event)

MY HISTORY

  • Attended - you were registered and checked in at the event
  • Did not attend - you were registered but did not check in at the event
  • Attended - Guest did not attend - you were registered with one or more guests, you checked in at the event but your guest did not
  • Registered - you were registered for this event (attendance was not tracked for this event)
  • On Waiting List - you submitted a request to be on the Waiting List but were not promoted to a registration
  • (blank) - shown for events prior to March 1, 2019


Q: How does the Television Academy track No-Shows? How can members be certain the tracking is accurate?
A: When members RSVP and are randomly chosen by lottery to receive a confirmed reservation for an event, they are placed on a registration list, used at check-in. All of the attendees are recorded at check-in, and this data is collected and saved. Members will be notified via email when they are marked as a No Show. In the case of FYC events, confirmed RSVP lists are provided to our partners 24 hours before the event, when the cancellation window has expired. Our check-in staff remains in place 15 – 20 minutes following the start of each event to check in latecomers.

PLEASE NOTE: Our FYC partners and we currently overbook because last year on average FYC events experienced a 52% RSVP drop off. Attendance is on a first-come, first-served basis, and should you be turned away because capacity has been reached at any FYC or member event, you will NOT be noted as a No Show.

Q: Why should I be penalized if my guest is a No-Show, since that's beyond my control?
A: We have allowed every registered member 2 No-Shows without penalty, knowing that emergencies can make a 24-hour RSVP cancellation impossible. If you should accumulate 3 No-Shows, you won't be able to register, but you always have the option of the stand-by line in case seats become available.

Q: So if my guest doesn't show, it counts as 1 No-Show; if neither my guest or I show up, does that count as 2 No-Shows?
A: No. At each event, regardless of whether one or both of you doesn't attend when you have confirmed reservations but have not cancelled them, it will be counted as 1 No-Show. Remember, should you be turned away because attendance is at capacity, it will not count as a No Show.

Q: Why not do away with the lottery – isn't that the problem?
A: Prior to instituting the lottery, our member events experienced on average a 52% No-Show rate. That is, half the members who said they would be there, did not attend. The lottery is an important way to make certain that all members -- whether they RSVP to email invitations within minutes, or due to work schedules, later that night or the next day -- have an equal opportunity of being selected to attend with or without a guest. With the addition of a stand-by line so we may provide seats should they be available, members who aren't selected have a chance of attending. We also continue to encourage members to cancel their registration within a 24-72 hour window so wait-listed members can be accommodated. Our intent with the new No-Show policy is to minimize No-Shows, and emphasize the importance of cancelling an event registration in a timely manner. By doing so, we may extend registrations to members who are wait-listed, rather than have seats go empty for an event.

Q: Will I always be guaranteed a seat if I secure an RSVP registration via the Lottery?
A: No; a registration is not a guarantee of admittance. It is still our policy to overbook, due to the drop-off rate for attendance, and so all those who are registered will be admitted on a first-come, first-served basis.

Q: Will I always be guaranteed a seat if I enter the stand-by line?
A: No, but we will do our best if seats are available to accommodate as many members and their guests in the stand-by line as possible.

Q: If I'm on the waiting list, but haven't heard back from anyone, should I come for the stand-by line?
A: That is your choice. There is no guarantee that you'll be admitted, but if there are empty seats in the theatre at the start of the event, we will do our best to seat stand-by guests on a first-come, first-served basis.

Q: I wasn't able to attend the Henry Winkler event on February 19, even though I RSVP'd... will that count against me?
A: No, our new No-Show policy began March 1, 2019.

Q: Will all FYC's have walk ups or stand-by lines like the Academy's member events?
A: FYC events may offer walk up lines depending on the partner, location, capacity and number of confirmed RSVPs. Information will be updated on event pages here as available.

Q: What happens if I cancelled my registration, but through a computer or messaging error you didn't receive it?
A: You can always check to see if you are still registered for an event by signing in to your Member Dashboard and selecting MY EVENTS under EVENTS in the navigation. That will list those events for which you are registered.

The No-Show policy is triggered by the third missed event -- if you begin accruing "no shows," even if you have cancelled your registration, please contact Membership at membership@televisionacademy.com so this can be resolved. If there is a verifiable problem, you won't incur the No-Show.

Q: I registered for an event, but now I cannot attend. How do I cancel my registration?
A: Sign in to your Member Dashboard, select MY EVENTS under EVENTS in the navigation. Click the event. You'll see your RSVP Information. Click CANCEL REGISTRATION. You will receive an email confirmation that your request was cancelled.

Q: I registered for an event, but I found out my guest cannot attend. How do I cancel their registration and still keep my own?
A: Sign in to your Member Dashboard, select MY EVENTS under EVENTS in the navigation. Click the event. You'll see your RSVP Information. Under "How many people are attending:" select "Me" instead of "Me plus 1" and click SAVE CHANGES. That will keep the registration (or Waiting List position) for yourself. You will receive an email confirmation that your request was updated.

Q: I just got the email invitation and registered for an event, but on my Member Dashboard it says I'm on the Waiting List. Does that mean my registration didn't go through?
A: For a Lottery event, if your request was not promoted, you will be on the Waiting List for that event.

Q: Why didn't I receive an email confirmation that I registered for the event/was promoted for the event/am on the Waiting List?
A: Make sure events@televisionacademy.com and noreply@televisionacademy.com are in your email's Safe Senders list. Click here for instructions.

Q: What are the odds of being selected in the RSVP Lottery?
A: That will be different for every event, based on the venue capacity and the popularity of the event. If the event capacity is 200 seats, and 500 members request 1000 seats (for themselves and a guest), then each member has a 1 in 5 chance of being selected. If there are 2000 seats requested for the same event, each member has a 1 in 10 chance of being selected.

Q: Why are guild members being admitted to this event?
A: The FYC Event is produced by the network or show, not the Television Academy. They may invite any groups they choose. We strive to ensure that Television Academy members are given priority for admittance before any other groups.


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ONLINE VOTING

Category Menu

Q: How do I choose a category?
A: Roll over any category on your screen. The category box will highlight. Click the category to proceed to the ballot for that category. Once you have submitted your votes in a category and returned to the Home screen, that category box will be grayed out and you will no longer be able to access it.

Q: Why don't I see all the categories?
A: Only the categories applicable to you and your peer group will be available to you in the nominations round of voting. Once you vote in a category, it will be grayed out.

Q: I'm done voting, where do I go now?
A: Once you have voted in all your categories, all the category boxes will be grayed out and you are done!

Voting

Q: How do I vote for an entry?
A: To vote for an entry, click the box next to the entry of your choice. The entry name will be added to the "My Nominations" box as you go, and the box next to the entry will get filled in. You cannot add the same selection more than once in the same category.

Q: Where can I see a list of the eligible programs?
A: All eligible entries will be presented to you onscreen in each category ballot.

Q: Does it matter in what order I list the entries I'm selecting? First choice, second choice, etc.?
A: No, the order in which you list the entries has no effect on how they are counted. The list is defined by the order they appear in the ballot.

Q: Am I required to pick all 10 entries?
A: No. However, the more entries you select, the more your votes will factor into the final results.

Q: Can I come back to this category later if I change my mind?
A: Once you have submitted your votes for a category you cannot come back. You can return to a category at any time before you have submitted your finished ballot. If you leave a category before submitting your votes, you will have to begin again for that category.

Reviewing and Submitting Your Ballot

Q: How much time do I have to vote?
A: Voting must be completed by the end of the voting period at 10:00PM PT on June 25, 2018. However, you may log in multiple times over the voting period to complete all the categories in which you are eligible to vote.

Q: Is there a way I can look at all of my votes on one page?
A: Unfortunately not for all categories, however the "My Nominations" page will show you all your votes for a single category before you submit your ballot for each individual category.

Q: I've changed my mind about one of my votes - what do I do?
A: If you're on the "My Nominations" page and you spot something on your ballot you would like to change, click the "Change Selection" button. This will return you to the voting page for that category. Please remember once you've submitted your votes for a category you cannot come back. The category will appear grayed out.

Q: How do I finish and submit my ballot?
A: To finalize your ballot, click "Submit My Ballot" at the bottom of the "My Nominations" page. Remember, once you've done this your votes will be locked and you will no longer be able to change your vote for that category. After you have submitted your ballot, you will see the confirmation screen. Click "Return to Categories" to vote in another category or "Logout" in the upper right corner to end your current voting session.

Q: Is there a number I can call for help?
A: The Online Voting Helpdesk is 888.995.5388.

Our Helpdesk staff is available from 9:00AM PT through 6:00PM PT Monday-Friday during voting periods (June 10-June 24 and August 15-August 29). We will have extended hours on Thursday, August 29 until voting closes at 10:00PM PT.

If calling from outside the U.S., dial 001 first; international phone rates may apply.

You can also reach us via email at onlinevoting@televisionacademy.com.

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updated 5.15.19

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